Cancellation Policy:

Order Cancellation:

• If you wish to cancel your order, please contact our customer support team promptly. We will do our best to accommodate your request. However, once the production process has started, cancellation may not be possible.

Customized Orders:

• Cancellation requests for customized products must be made within 3 hours of purchase. After this period, production may have commenced, and cancellation may not be feasible.

Non-Customized Orders:

• You may request cancellation before the order has been shipped. Once shipped, our return policy will apply.

 

Shipping Policy:

• Shipping Locations:

  • We ship across India and can arrange international shipping upon request. Shipping rates and delivery times vary based on location. Additional customs duties, taxes, or fees for international orders are the buyer's responsibility.

• Order Processing Time:

  • After payment confirmation, orders are typically processed within 2 business days. This may vary based on design complexity and order volume.

• Shipping Methods:

  • We collaborate with reputable carriers to ensure timely delivery. Available shipping options will be presented during checkout for you to choose according to your preference.

• Shipping Time:

  • Estimated delivery times:
    • Within India: 5 to 7 business days.
  • Please note, these are estimates; actual delivery times may vary due to factors beyond our control, such as customs procedures or postal delays.

• Order Tracking:

  • Upon shipment, a confirmation email with a tracking number will be sent, allowing you to monitor your delivery status online.

• Shipping Delays:

  • While we aim for prompt delivery, unforeseen circumstances like weather conditions or postal service disruptions may cause delays. If your order is significantly delayed, contact our customer support for assistance.

• Incomplete or Incorrect Shipping Address:

  • Ensure your shipping address is accurate and complete during checkout. We are not liable for delays or non-delivery resulting from incorrect addresses provided by the buyer.

• Lost or Damaged Packages:

  • If your package is lost or arrives damaged, contact our customer support immediately. We will work with the carrier to resolve the issue satisfactorily.